TV has these ads from computer vendors that portray all the computer users at a company as complete idiots, always screwing up a perfectly good computer network at their company. "Stupid users!" Oh, those poor IT managers, their perfect computers and the stupid users they suffer.
Well, I'll tell you -- if any system designed for people to use is not used "properly" by them, is always being "screwed up" by them -- then the system is at fault, not the people. The assignment is not to write some program or design some system, then beat people about the head till they figure out how to use it. The people came first, not the program. The program either fits their needs -- or it doesn't. And if it doesn't, it is defective. "If only the users would....." Yeah, and if only I was a chicken I could lay eggs.
So some general advice -- if some system -- software, your computer, a voting booth, the remote for your cable box, some government form, anything -- is hard to use or figure out, you are not the one to blame. (BTW, by my logic Microsoft makes the worst systems of any type ever unleashed upon Mankind.)
This also applies to -- you guess it -- firearms! There are a whole lot of bad firearm designs out there. The ones that just tend to blow up and kill everyone tend to be labeled as bad. But if most anything else goes wrong -- reliability, safety, lifetime -- it's always the user's fault. The gun maker (or their disciples) always invokes the "T" word when anything goes wrong -- Training! Badly trained users are always to blame. The fact that they were supposed to make this gun for exactly these users is quickly lost. It was designed for the top 1 percentile of gun users, that imaginary user the designer sees when he closes his eyes, living in a perfect world --not "these jerks." "Ought to be an I.Q. test!" they cry. I agree -- let's start with the gun designers.
So the next time someone tells you Glocks are very safe guns, all the accidents are from those idiot "untrained" users, the next time S&W tries to tell some State Police Department their model 99 feeds perfectly, just have to train those troopers to hold it properly, the next time Colt does something like telling the early M16 users that the gun is fine, they just have to be trained to keep it clean -- just say the "B" word -- "Bullshit!"
"New Cat Crappo brand cat food!" Cats hate the taste of it -- those stupid cats!